Claims

Submit a Claim

Please provide your details and the details of the deceased member below. Our team will review your claim promptly. Outside business hours (7:00 AM – 7:00 PM), submit the form below and we will attend to your request when our office reopens.

checklist Claims Process

What you need to do

Follow these steps to submit your claim successfully.

1

Obtain the required death documents

Get a Notice of Death (DHA-1663 A) and a Medical Certificate of Cause of Death (DHA-1663 B).
2

Verify the notice of death

Ensure the death notice includes the left thumb print of the deceased as well as the informant's thumb print.
3

Contact our office

Reach us via call, WhatsApp or email and provide us with the claim details along with the notice of death.
4

Choose a burial society

Contact the burial society whose services you wish to use and provide us with their details once you have decided on a provider. We can provide a list of providers upon request.
5

We take it from there

We will contact the burial society to confirm details and may send a representative on the day.

1 Your Details (Claimant)

The person submitting this claim.

First Name

Last Name

ID Number

Relationship to Deceased

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Email Address

Phone Number

Address (Optional)

2 Deceased Member Details

Details of the member the claim is being made for.

First Name

Last Name

ID Number

Membership Number (Optional)

Date of Death

Cause of Death (Optional)

3 Supporting Documents

Please upload the following documents to support your claim.

description Copy of ID of Deceased

description Notice of Death (DHA-1663 A) & Medical Certificate of Cause of Death (DHA-1663 B)

description Copy of ID of Claimant

description Proof of Bank Account of Claimant

Not older than 3 months

4 Security Check

Please answer the simple question below to confirm you are human.

What is 9 + 8?

Our team will review your claim and contact you as soon as possible.