Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, store, and protect your personal information in accordance with South African law.
1. Introduction
Ta'awun Community Fund ("we", "our", "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
By using our services or engaging with us, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect and process the following information:
2.1 Personal Information
- Full name and surname
- ID number / date of birth
- Contact details (phone number, email, address)
- Next of kin / beneficiary details
2.2 Financial Information
- Contribution/payment records
- Banking details (where applicable)
2.3 Claims Information
- Death certificates
- Supporting documentation for claims
- Funeral-related information
3. How We Use Your Information
Your information is used to:
- Register and manage your membership
- Process contributions and maintain records
- Administer claims and provide benefits
- Communicate important updates
- Comply with legal and regulatory obligations
4. Sharing of Information
We will not sell or rent your personal information.
We may share information only with:
- Service providers involved in funeral arrangements
- Payment processors
- Regulatory authorities where required by law
All third parties are required to treat your information confidentially.
5. Data Security
We take reasonable technical and organisational measures to protect your information against:
- Loss
- Misuse
- Unauthorised access
However, no system is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only as long as necessary to:
- Fulfil the purpose for which it was collected
- Comply with legal and operational requirements
7. Your Rights
Under POPIA, you have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion (where applicable)
- Object to processing in certain circumstances
Requests can be made using the contact details below.
8. Cookies & Website Usage
Our website may use basic cookies to:
- Improve user experience
- Track website performance
You may disable cookies in your browser settings.
9. Contact Us
For any privacy-related queries or requests:
Ta'awun Community Fund
Email: info@taawun.co.za
Phone: _______
10. Updates to This Policy
We may update this Privacy Policy from time to time. Updated versions will be published on our website.
Have questions about your data?
Our team is here to help with any privacy-related concerns.
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